For ACP-eligible households
The federal government announced that it had secured commitments from 20 internet service providers (ISPs) to offer ACP-eligible households high-speed, high-quality internet plans for no more than $30/month with no additional fees or data caps. This means that, for households participating in ACP, these internet plans will be FREE.
Charter Spectrum
ACP Plan Name: Spectrum Internet 100 | $29.99/month (FREE with ACP)
Anza Electric Cooperative
ACP Plan Name: Super Speed 100 | $49.00/month ($19.00 with ACP)
Know Your ACP Rights
When signing up for a home internet plan, make sure you know your rights about:
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Need Help?
If you are experiencing issues with your ACP plan’s internet service provider, there are a number of actions you can take:
First, please contact your provider to resolve the issue.
- If you continue experiencing issues, consider filing an informal consumer complaint with the FCC.
- If your issue is a billing and service issue, the FCC will serve your complaint on your provider.
- Your provider will have 30 days to send you a response to your complaint.
- To file a complaint with the FCC, please go to this online form. Select "availability" as the issue when completing the form.
- If your issue is still not resolved, please contact us by filling out the form below or call us at 866-922-1016.
Your feedback will help ensure that all households have access to reliable broadband internet through the ACP.