What is Happening to the ACP?
The Affordable Connectivity Program (ACP), established to support discounted internet service for qualifying low-income households, is set to wind down. The ACP is expected to continue providing benefits until April 2024, unless Congress renews the program. The allocated $14.2 billion is projected to run out by this date.
What does the wind-down mean for ACP households?
- No new enrollments after February 7, 2024, at 8:59pm Pacific Time.
- Enrolled households before this date will continue receiving benefits until ACP funds run out, as long as they remain eligible.
What should ACP households expect?
- ACP households will receive benefits until funding runs out.
- Internet providers and the Universal Service Administrative Company (USAC) will send notices to ACP households regarding:
- The end of ACP benefits
- Impact on the bill
- Options for changing or discontinuing service
At the end of March:
- Contact your provider to explore staying on the same plan or switching to other low-cost options.
When funding runs out (estimated in April):
- You’ll be responsible for paying the entire monthly Internet bill.
- Reach out to your provider to explore affordable options that keep you connected.
How can you stay informed and take action?
- Contact your Internet Service Provider (ISP) for information on your monthly bill and available options.
- Check your inbox for emails from FCC, USAC, and your ISP. Visit AffordableConnectivity.gov and fcc.gov/acp for updates.
- Visit our ACP FAQs page for guidance on the wind-down process and retaining internet service after ACP ends.
- Contact our ACP hotline or USAC directly for any other questions about the ACP wind-down and your ACP benefit:
- RivcoConnect ACP Hotline: 866-922-1016
- USAC ACP Support Center: 877-384-2575