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    What is the Affordable Connectivity Program (ACP), and why is it ending?

    The Affordable Connectivity Program (ACP) established in 2021, provided a monthly benefit to eligible households for internet service.  It’s ending this spring due to funding limits unless Congress allocated more funds.

    When is ACP expected to end?

    While the FCC estimates that ACP funding may be depleted by April 2024, partial reimbursements may still be disbursed and applied to your May monthly bill, depending on funding availability. The FCC will release an additional public notice in late April, providing finalized maximum reimbursement figures for May.

    Can eligible households still apply for the ACP benefit?

    Eligible households must apply and enroll with an ACP-eligible internet provider by Feb. 7, 2024, 8:59 PM EST, to secure benefits until program end.

    What happens to households already enrolled in the ACP?

    • If you haven’t applied your benefit:  Contact your internet service provider to apply the benefit by Feb 7, 2024, 8:59 PM PST.
    • If you’re currently receiving the ACP benefit:  No action is needed.  Continue receiving benefits until funds run out, estimated in April.

    What should ACP households expect during the wind-down period?

    ACP households will receive benefits until funding runs out.

    Internet providers and the Universal Service Administrative Company (USAC) will send notices to ACP households regarding:

    • The end of ACP benefits
    • Impact on the bill
    • Options for changing or discontinuing service

    At the end of March:

    • Contact your provider to explore staying on the same plan or switching to other low-cost options

    When funding runs out (estimated in April)*:

    • You’ll be responsible for paying the entire monthly Internet bill. 
    • Reach out to your provider to explore affordable options that keep you connected.

    *The FCC anticipates limited funding availability in May, leading to partial reimbursements for that month. Below are estimated ranges for May's partial reimbursements. The FCC will issue an additional public notice in late April, providing finalized maximum reimbursement figures for May.

    Benefit Type  Statutory Maximum Estimated Maximum Reimbursement (May 2024)
    Non-Tribal Service Benefit $30 per month  $7 - $16
    Tribal Lands Service Benefit  $75 per month  $18 - $39

     

    Can households switch internet plans?

    Yes, households are allowed to switch internet plans without incurring any penalties.

    However, it's important to note that after February 7, 2024, transitioning your ACP discount to a different carrier or provider will no longer be an option. From this date forward, you will only be able to apply your discount to a plan offered by your current internet provider.

    Is recertification required?

    For ACP enrollees over a year, recertification is needed. Failure leads to de-enrollment. For additional details, please visit our ACP recertification page.

    How to determine if recertification is needed?

    If you have received a letter or message undergo the recertification.  For additional details, please visit our ACP recertification page.

    How can you help save ACP?

    Use SaveACP.org to email congressional representatives. Speak up for over 22 million households in danger of losing ACP benefits.

    Where can I find more information and updates about the ACP?

    Visit our ACP Wind Down Page and the FCC website  or contact:

    • RivcoConnect ACP Hotline: 866-922-1016
    • USAC ACP Support Center: 877-384-2575